![]() Their idea of customer support is just selling or replacing the same junk you bought. It isn’t just the EDF products, but safety with prop planes also low on their priority.Īs you move from the fan-fold and DTFB models to heavier more advanced models I strongly recommend that you avoid MotionRC. It appears that most of the critical issues with the Freewing product I bring to light are as a result of improper documentation, very poor manuals! (These throws are not safe for test flights unless you are a modeling GOD). Here is another data point about way too much throw. It isn’t just I that have issues with the data as stated in the Freewing/MotionRC* manuals. I also pointed to their own sales video where the pilot was screaming turn down the elevator rates to 45% and use 45 expo. I caught them in this BOLD FACE lie by asking for a copy of their data base (they don’t keep one). Once again data and customer feedback at this time show the initial settings to be adequate for a successful initial flight. We will forward the details of your findings to Freewing for their examination however at this point we will not be posting any changes until we hear from them. After selling literally hundreds of this plane we also have no data to suggest otherwise as each persons feel and experience will vary initially. The throws and CG are all recommended starting points and can be adjusted to suit ones personal style after a few test flights as such it is just a recommended starting point. The Freewing Mirage has been sold in it's current state by many retailers for a few years now and Freewing has not had any data to suggest the recommended setup is inaccurate for an initial starting point. Here is an excerpt from MotionRC from one of my discussion with MotionRC regarding mis-information in a manual. ![]() In that it is a major driver in parts and replacements sales. The omission and misinformation they provide has as of now actually helped with their sales. (This is a critical laps of concern for safety!) ![]() Support, as in documentation and MotionRC’s concern and efforts to correct these deficiencies is lacking. It isn’t so much that the products themselves are junk it is rather that the support is wholly inadequate from MotionRC. (Really nothing new for corporate America). MotionRC is only interested in selling you their junk. But as most of MotionRC's sales are Warbirds here goes.ĭo NOT patronize MotionRC if you can at all avoid it! Not sure this is the best place to post this. ![]()
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